Privacy Policy | Nexgen Commercials | Commercial Vehicle Procurement & Finance UK

1. Introduction

Nexgen Commercials ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit an enquiry, request a quote, or use any of our commercial vehicle procurement and finance services.

This policy applies to all visitors, users, and customers of Nexgen Commercials and is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information

Full name, email address, telephone number
Company name, job title, and business address
Director/shareholder details (for finance applications)
Date of birth and credit information (for finance eligibility)

Vehicle & Service Data

Vehicle type, body style, condition preferences (New/Used)
Finance requirements, timeline, and budget details
Annual turnover, homeowner status, and credit rating (finance only)

Technical & Usage Data

IP address, browser type, device information
Pages visited, time spent, and referral sources
Cookies and tracking technologies (see section 5)

3. How We Use Your Information

We use your information for the following legitimate business purposes:

To process and fulfil your vehicle procurement and finance requests
To provide personalised quotes and match you with suitable vehicles and lenders
To communicate with you about your enquiry or order
To improve our website, services, and customer experience
To send marketing communications (with your consent)
To comply with legal and regulatory obligations
To prevent fraud and ensure the security of our platform
To analyse trends and performance of our marketing campaigns

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:

Finance Partners

We share limited data with authorised finance companies and lenders to arrange funding for your vehicle purchase.

Vehicle Suppliers

We share your requirements with manufacturers, dealers and bodybuilders to source and customise your vehicle.

Service Providers

Hosting, analytics (Google), email delivery, and CRM systems that help us operate our business.

Legal Requirements

When required by law, court order, or to protect our rights and the safety of our users.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse traffic, and deliver relevant advertising.

Essential Cookies

Required for website functionality (e.g. mobile menu, form progress)

Analytics Cookies

Google Analytics – helps us understand how visitors use our site

Marketing Cookies

Used to deliver personalised offers and measure campaign performance

You can manage or disable cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of our website and quote tool.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

SSL/TLS encryption for all data transmission
Secure servers and restricted access controls
Regular security audits and penetration testing
Staff training on data protection best practices

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we continuously work to improve our safeguards.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right to Access
Request a copy of the data we hold about you

Right to Rectification
Correct any inaccurate or incomplete information

Right to Erasure
"Right to be forgotten" – request deletion of your data

Right to Restrict Processing
Limit how we use your data

Right to Data Portability
Receive your data in a portable format

Right to Object
Object to processing for marketing or legitimate interests

To exercise any of these rights, please contact us at info@nexgencommercials.co.uk. We will respond within one month.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. Typical retention periods:

Quote and enquiry data: 3 years from last contact
Finance application data: 6 years (regulatory requirement)
Website analytics: 26 months (Google default)
Marketing consent records: Until you withdraw consent

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services. The "Last Updated" date at the top of this page will indicate when the latest version was published.

We encourage you to review this page periodically. Significant changes will be communicated via email or a prominent notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch.

Email

info@nexgencommercials.co.uk

Phone

0161 537 9163

Office

Suite H2, 2nd Floor, New Mansion House,
173-191 Wellington Road South,
Stockport SK1 3UA

PRIVACYPOLICY